|
Joint partnership between Anotherwey Solutions and Computer Advice and Services in support of Start-up Pharmaceutical Company. Provide IT Managed Services for over 40 workstations and 2 business class servers. Service offerings and IT solutions include:
IT Managed Services Help Desk and Trouble ticketing
- Integrated Help Desk – Trouble Ticketing Phone and support; Remote problem solving and troubleshooting support and support
- Fully automated, recurring and complete Hardware Inventory and Software Inventory and Audits
- Fully automated Patch Management
- Anti-virus software and updates
- Malware removal
- Secure Remote Control and VPN
- Comprehensive, Integrated Management Reporting
- Onsite support
Exchange Hosting Related Items
- Setup / Disable / Delete New Exchange Users
- Setup / Disable / Delete New E-mail Archive Users
- E-mail Archiving Service
- Blackberry Support
- E-mail Encryption Service
Onsite Support
Fully Automated Backup
- Hard Drive Imaging Daily Backups per Workstations (256-bit encrypted)
- Hard Drive Imaging Daily Backups per Servers (256-bit encrypted)
- Offsite Transfer of Daily Backups per System (256-bit encrypted)
- Universal restores - Backup allows systems to be restored to dissimilar hardware or even virtual machines
New Project Related Services
- Research products, technologies & settings in addition to current offerings
- Implementation of new project
- Procurement of hardware, software, and new services
Hardware
- Diagnose and / or repair of hardware
Firewall
- Firewall implementation, configuration, reporting
- Fortiguard yearly subscription
Back to projects
|
